Effective Date: 23 Jan, 2025

Top Quality Roofing & Siding respects your privacy and is committed to protecting it through compliance with this Privacy Policy. This Policy explains the types of information we may collect from you or that you may provide when you visit our website (www.topqualityroofing.com) or use our services, as well as our practices for collecting, using, maintaining, protecting, and disclosing that information.

1. Scope of This Policy

This Privacy Policy applies to information we collect:

• On our website.

• Through email, text, or other electronic messages between you and the Company.

• Through our interactions with you in person (e.g., site visits, estimates) or by phone, if personal data is collected in those interactions.

This Policy does not apply to information collected by third parties, including through any third-party website that may link to or be accessible from our website.

2. Information We Collect About You

We may collect different types of information from and about users of our website and services, including:

1. Personal Information: Information by which you can be identified, such as name, postal address, email address, phone number, or any other information that may be deemed personal or personally identifiable under applicable law.

2. Non-Personal Information: Information that does not reveal your identity, such as demographic information, usage details, IP addresses, and information collected through cookies and other tracking technologies.

3. How We Collect Your Information

We collect information in several ways:

1. Directly From You: When you fill out forms on our website, request a quote, schedule services, or contact us by phone or email.

2. Automated Technologies: We may use cookies, web beacons, and other similar technologies to collect usage details and technical information about your equipment, browsing actions, and patterns.

• Cookies: Small data files stored on your device. You can choose to decline cookies through your browser settings, but certain features of our website may be limited if you do so.

3. Third Parties: We may receive information about you from third-party analytics providers or advertising partners that collect information about users’ online activities.

4. How We Use Your Information

We use the information we collect for various purposes, including:

1. To Provide Services: To present our website and its contents, to schedule and perform roofing/siding projects, and to process transactions.

2. To Communicate With You: To respond to your inquiries, provide quotes, or deliver updates related to our services.

3. To Improve Our Website: To understand how users interact with our site, diagnose technical issues, and enhance user experience.

4. Marketing and Promotional Purposes: To inform you about our services, special offers, or other information we think may interest you. (You can opt out of marketing emails at any time.)

5. Legal Compliance: To comply with applicable laws, regulations, or legal obligations, or to protect our rights and the rights of others.

5. Disclosure of Your Information

We may share your information:

1. With Service Providers: We may disclose information to contractors, service providers, or other third parties we use to support our business (e.g., payment processors, marketing agencies, analytics providers). These parties are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which we disclose it to them.

2. For Legal Reasons: We may disclose information if required by law, court order, or government regulation, or if we believe disclosure is necessary to protect the rights, property, or safety of Top Quality Roofing & Siding, our customers, or others.

3. Business Transactions: In the event of a merger, sale, restructuring, or other transfer of assets, your information may be transferred as part of that transaction.

6. Data Security

We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. However, no data transmission or storage system is guaranteed to be 100% secure. We cannot guarantee the security of your information transmitted to our website, and any transmission is at your own risk.

7. Retention of Your Information

We retain personal information only for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

8. Children’s Privacy

Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we may have collected information from a child under 13, please contact us so we can delete it.

9. Your Choices About Your Information

• Access and Correction: You can request access to or correction of your personal information by contacting us at the email address below.

• Opt-Out of Marketing Communications: You can unsubscribe from marketing-related emails by clicking the “unsubscribe” link in any such email or by contacting us. Even after you opt out of receiving marketing communications, you may continue to receive transactional messages regarding your use of our services.

• Cookie Settings: You can adjust your browser settings to refuse cookies or alert you before accepting them.

10. External Links

Our website may contain links to other websites. We are not responsible for the content, security, or privacy practices of such other sites. We encourage you to review the privacy policies of any third-party websites you visit.

11. Changes to Our Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated Effective Date. Your continued use of our website or services after we make changes is deemed to be acceptance of those changes.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Top Quality Roofing & Siding

3S123 Route 59

Warrenville, IL

tqroofing@yahoo.com

www.topqualityroofing.com